FAQs to help you learn more about our company and the roofing, siding, gutter, and exterior services we provide.
Whether you’re dealing with a damaged roof, worn siding, failing gutters, or another exterior concern, it helps to know what to expect before starting a project. Below, we’ve answered common questions about our team, service area, roofing options, warranties, and other exterior services.
Hidden
What services do you offer?
We provide roofing and exterior services for residential and commercial properties. Our team handles roof inspections, repairs, installations, replacements, and maintenance, as well as siding, gutters, gutter guards, downspouts, and soffit services.
How long have you been in business?
ABC Roofing and Exteriors has served the community since 2008. Our team brings more than two decades of roofing industry experience to the work we do for local property owners.
Do you work on both homes and commercial buildings?
Yes. Our experienced team works on residential and commercial properties, and we’re equipped to handle everything from traditional shingle roofs to flat commercial roofing systems.
Are you licensed and insured?
Yes. Our roofing professionals are fully licensed and insured. We’re also proud to hold an A+ rating with the Better Business Bureau and GAF Master Elite Certification.
Will subcontractors be working on my property?
No. We don’t rely on subcontractors to complete our projects. Our work is performed by our own trained employees, which gives us greater control over workmanship and consistency from one project to the next.
Can I get a free estimate before deciding on a project?
Yes. We offer free estimates and take the time to assess the property before recommending a solution. We’ll explain what we find, discuss your options, and provide pricing so you have the information you need to make a decision.
Do you offer a military discount?
Yes. We appreciate the service of military members, veterans, and their families, and we offer a 10% discount on our services as a way of showing our gratitude.
What kinds of roofing can your team work on?
We work with many different roofing materials and systems. Depending on the property, that may include asphalt shingles, metal roofing, EPDM, PVC, TPO, and modified bitumen. We can assess your existing roof and help determine the right approach for your needs.
What does being GAF Master Elite Certified mean?
Master Elite Certification is the highest certification level offered by GAF. Achieving this status reflects our commitment to professional training and high standards and allows us to provide enhanced GAF warranty options to qualifying customers.
How can I tell whether my roof should be repaired or replaced?
That depends on the roof’s condition and the extent of the problem. A localized issue may only require a repair, while widespread deterioration or an aging roofing system may make replacement the better long-term option. We start with a careful assessment to recommend the appropriate solution rather than make assumptions.
What is included with the GAF Golden Pledge Warranty?
Extensive protection for qualifying roofing systems. Coverage includes a 50-year warranty on materials and a 25-year warranty on workmanship, giving property owners added confidence in their investment.
Can you take care of commercial roofing problems?
Yes. Our commercial roofing services include inspections, repairs, and complete roof replacements. We’re experienced with several commercial roofing materials, including EPDM, PVC, TPO, modified bitumen, metal, and asphalt shingles.
What siding materials are available?
We offer several siding options to suit different properties, budgets, and styles. Choices include composite siding, Hardie board, metal, vinyl, and board and batten. We can walk you through the advantages of each material before you make your selection.
Does damaged siding always have to be completely replaced?
Not necessarily. We’ll inspect the siding first to determine whether repair or replacement makes the most sense. If the damage is limited, a repair may be enough. When siding is more extensively worn or damaged, replacement may provide better protection and value. We can also paint siding when it simply needs an updated appearance.
Why is soffit an important part of my exterior?
Soffit sits beneath the roof’s eaves and works with other exterior components to help protect the structure. Keeping it in good condition can help limit moisture intrusion, air loss, and other exposure that could affect your home or business.
What gutter services do you provide?
Our team offers gutter installation, replacement, and repair, along with downspout and gutter guard services. We can also install seamless gutters. If you’re experiencing drainage problems, we’ll inspect the system to identify loose connections, damaged components, or other issues before recommending next steps.
How do I know when my gutters need to be replaced?
Gutters can last around 20 years depending on the material and the conditions they’re exposed to. If yours are deteriorating, pulling away from the structure, or no longer moving rainwater where it needs to go, it may be time to consider replacement. We can inspect the system and let you know whether repair or replacement is the better option.